Platform Features
From first call to final invoice — RevoField covers every step of the job lifecycle in one unified platform built for trade professionals.
Explore all featuresStop sending techs to brands they're not certified for and losing track of which parts were used on which job. RevoField makes it easy to dispatch the right certified tech, quote accurately on-site, and collect payment the moment the repair is done.
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These aren't one-off bad days. They're the recurring problems that eat into every appliance repair company's margins and reputation.
You have one Samsung-certified tech and two general techs. A Samsung job comes in and gets assigned to whoever's closest. The tech arrives, can't complete the repair, and you've wasted a time slot, burned a customer's half-day off, and now have to reschedule.
The customer described the problem over the phone but you didn't know which part was needed until the tech opened the machine. Now you're booking a second visit, the customer is furious, and the job that should have taken two hours took two days.
You handle manufacturer warranty claims alongside regular paid repairs. They're scattered through the same schedule with no separation, no claim numbers logged, and no way to quickly pull a report for what you're owed from each manufacturer at the end of the month.
The tech diagnoses the problem and gives a verbal quote. The customer says "that sounds high" or "I thought it would be less." No written estimate was agreed to upfront, so the tech is negotiating from memory in someone's kitchen with no backup.
A customer calls in about their refrigerator. You repaired it eight months ago but you can't find the job record quickly. What was the problem? Which part did you use? Was it still under your labor warranty? The customer is waiting while you dig through emails and spreadsheets.
Samsung jobs might take twice as long as Whirlpool jobs but you're charging the same flat labor rate. You're doing refrigerator calls that cost more in parts than you're making on labor. You won't know until the end of the year — when it's too late to fix your pricing.
Appliance repair software is field service management software built for companies that diagnose, repair, and install household and commercial appliances. It replaces the spreadsheets, whiteboards, and paper work orders that most appliance repair shops still use with a digital system that handles scheduling, dispatch, parts tracking, quoting, invoicing, and payment collection from one platform. The core problem it solves is coordination: making sure the right technician with the right certifications shows up at the right address with the right parts, quotes the job accurately, and collects payment before leaving.
What separates appliance repair software from generic field service tools is the industry-specific workflow. Appliance repair involves multi-brand certification matching, diagnostic-then-repair sequences where the quote changes after the tech opens the machine, warranty claim tracking that needs to be separated from paid work, and parts documentation that ties specific part numbers to specific appliances at specific addresses. Generic scheduling software does not handle any of that. You end up building workarounds in spreadsheets and losing track of warranty reimbursements.
RevoField is appliance repair business software designed for shops running 1-20 technicians. It handles brand certification visibility on the dispatch board, on-site quoting with parts and labor line items, warranty job tagging with claim number tracking, and complete job history per customer and per appliance. The mobile app works offline, which matters when your techs are working in utility closets, laundry rooms, and basements with no cell signal. Pricing is $49/month flat for unlimited users and unlimited jobs with no per-technician fees.
Every feature here was shaped around how multi-brand, multi-tech appliance repair businesses actually operate — from brand certification matching to job tracking and invoicing.
Set each technician's brand and appliance certifications in RevoField once. When a job comes in, you can see which techs are qualified right on the dispatch board — making it easy to assign the right person every time. No more accidental dispatches, no more techs arriving at jobs they can't legally or competently complete.
Track which parts are used on every job — part number, description, cost, and price charged. When a customer calls back about a previous repair, you pull up the job and see exactly which part was installed and when. Your parts history per appliance and per customer is always complete and accessible from the mobile app.
The tech diagnoses the problem, adds parts and labor as line items on the estimate, and sends it to the customer through the portal — right there at the appliance. The customer reviews and approves through the portal. No verbal negotiation, no surprises on the invoice, no "I didn't agree to that" conversations. Just a clean, signed-off repair.
Flag any job as a manufacturer warranty claim, log the claim number, and track it separately from paid work. Warranty jobs are clearly tagged in your schedule and job list so you always know which jobs are warranty and which are customer-paid — and nothing slips through the cracks.
Every job — paid, warranty, return visit — is stored permanently against the customer and appliance. When a customer calls back, the tech or dispatcher pulls up the full history in seconds: what was repaired, which parts were used, who did the work, and when. If it's still under your labor warranty, you know instantly — before you send anyone out.
Total revenue, job count, average job value, and warranty vs paid revenue — all on one live dashboard. Know how your business is performing month over month and make informed pricing decisions based on real numbers.
From residential service calls to commercial kitchen equipment, RevoField handles the dispatch, quoting, and invoicing for every type of appliance repair work.
Washer not spinning, dryer not heating, excessive vibration, drainage problems, and error codes. Washer and dryer repairs are the bread and butter of most appliance repair companies. RevoField lets you log the brand and model when the call comes in, assign a tech who is certified for that brand, and track which parts were used on the repair. When the customer calls back six months later, you pull up the job and see exactly what was done, which parts were installed, and whether the work is still under your labor warranty.
Not cooling, ice maker failures, water leaks, compressor issues, and temperature fluctuations. Refrigerator jobs often require a diagnostic visit followed by a parts-ordering step and a return visit for the repair. RevoField tracks the full multi-visit sequence on one job record so nothing falls through the cracks. The tech logs the diagnosis on the first visit, you order the part, and the follow-up visit is scheduled with the part number already attached to the job.
New dishwasher installs, replacement installs, and hookup adjustments. Installation jobs have a different pricing structure from repairs, often flat-rate with materials included. RevoField supports both flat-rate and itemized quoting so you can set up standard installation packages with pre-saved pricing. Quote the install on-site, get approval through the customer portal, complete the work, and invoice before you leave the kitchen.
Burners not lighting, oven not heating evenly, temperature sensor failures, self-clean malfunctions, and control board replacements. Oven and range repairs often involve higher-value parts and longer labor times. RevoField tracks the parts cost and customer price on every job so you can see your actual margin per repair type. This data feeds into your dashboard so you know which appliance types are most profitable and which ones you should consider adjusting pricing on.
Restaurants, hotels, laundromats, and office kitchens with commercial-grade equipment that needs regular maintenance and emergency repair. Commercial accounts typically have multiple appliances at one location with different service schedules. RevoField stores full equipment history per address so your tech knows every machine on-site before arriving. Commercial invoicing with detailed documentation is generated from the field on job completion.
Manufacturer warranty repairs and recall-related service calls need to be tracked separately from paid work. RevoField lets you flag any job as a warranty claim, log the manufacturer claim number and authorization code, and track warranty jobs separately in your schedule and reporting. At the end of the month you can see exactly which warranty jobs are outstanding and follow up on reimbursements without digging through spreadsheets.
The most common alternatives appliance repair companies consider are ServiceTitan, Housecall Pro, and FieldPulse. ServiceTitan is the enterprise player in field service software, but it is built for large operations with 50+ technicians, dedicated dispatchers, and a full-time office staff. For a 2-10 tech appliance repair shop, ServiceTitan is dramatically overpriced and over-engineered. The implementation alone can take months and cost thousands of dollars. RevoField sets up in under an hour, costs $49/month flat for unlimited users, and does not require a dedicated office person to run the dispatch board.
Housecall Pro is a good mid-market option but it charges per user, which means every technician you add increases your monthly cost. For an appliance repair company running 5 techs, Housecall Pro can cost $200-300/month or more. RevoField is $49/month regardless of how many technicians you add. The other key difference is offline capability. Appliance repair techs spend their day in laundry rooms, utility closets, and basements where cell signal is unreliable. RevoField is built offline-first so techs can view job details, log parts, build quotes, and complete job notes without any signal. Everything syncs when they step outside.
FieldPulse targets small to mid-size field service companies and offers similar features to RevoField. The main differences are pricing structure and industry focus. FieldPulse charges per user and does not specialize in any particular trade. RevoField is flat-rate pricing with features shaped specifically around multi-brand appliance repair workflows: certification visibility on the dispatch board, parts tracking per job with part numbers, warranty job tagging and claim number tracking, and equipment history per customer address. If your business revolves around dispatching certified techs to branded appliances, RevoField is built for exactly that.
Download free professional templates to use in your appliance repair business today. No account required.
A professional invoice template for appliance repair companies. Includes fields for parts, labor, brand/model, and warranty information. Send clean, branded invoices to every customer.
A professional estimate template for quoting appliance repair jobs. Itemize diagnostic fees, parts, and labor before starting any work so customers know exactly what to expect.
A work order template for dispatching appliance repair jobs. Includes fields for customer details, appliance brand/model, issue description, parts needed, and technician assignment.